Yesterday, something heart breaking happened at the library. This lady who was about forty needed help with her e-mail. She had about five combinations of log ins and passwords. Eventually she called her daughter who set it up for her and I was able to log her in. She wanted to put her resume on an online application. Her current place of employment now but they are laying off a lot of people. I made some edits on her resume. She could barely remember where she had worked and when she had worked at different places.She didn't even know the name of her current supervisor. She did not even know what her current job title was. She did not know the full names of her references. This lady did not know how to fill out an application or a resume. It was up to me, someone half her age to help her.
I spent about an hour and half typing her application for her, because she did not know how to type. In fact she had never used any Microsoft Program before. I only worked until 10, but I was with her till 10:30. My heart was broken because I knew for a fact that this lady was not qualified for the job she was applying for. I do hope that she will find a job somewhere that she can be successful.
This is why libraries exist. They are not places with old books that no body cares about. Libraries function to serve and help people in the community. Whether it be suggesting a book to read, helping with research, or helping fill out an application for a job. Libraries are vital and active. People who say libraries are things of the past have no idea what they are talking about.
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